Modeling user-perceived service availability

TitleModeling user-perceived service availability
Publication TypeJournal Article
Year of Publication2005
AuthorsD Wang, and KS Trivedi
JournalLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume3694 LNCS
Start Page107
Pagination107 - 122
Date Published01/2005
Abstract

Service availability is an important consideration when carriers deploy new, packet-based services. In this paper we define the service availability based on user behavior, and derive formulas to compute service availability starting with the user behavior model and the system model. To automatically generate high fidelity user and system models, we use Stochastic Reward Nets (SRNs) and demonstrate how to combine the user SRN model and the system SRN model to analyze the service availability. We apply our approach to an SAF compliant media gateway controller (MGC) architecture in VoIP system. By building and numerically solving the combined SRN model of the MGC and the user, we compute the service availability, and evaluate various factors that influence it. © Springer-Verlag Berlin Heidelberg 2005.

DOI10.1007/11560333_10
Short TitleLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)